---
title: "Deactivate or delete a room"
description: "Take a room offline when you close it seasonally, or permanently remove an empty room from your center."
type: guide
updated: 2026-09-14
canonical_url: https://help.nestlicare.com/owners/centers/deactivate-or-delete-a-room
roles: ["super_admin", "center_admin"]
platforms: [web]
---
Two options, different trade-offs.

## Deactivate — preserves history

Best for seasonal closures, temporary consolidations, or rooms you'll reopen later.

1. Go to **Organization → Rooms** → click the room.
2. Click **Edit**.
3. Uncheck **Active**.
4. Click **Save**.

<ScreenshotWithPointers
  src="/screenshots/owners/rooms/edit-room-active-toggle.png"
  alt="The Edit Room dialog with the Active checkbox"
  caption="In a room's Edit dialog, uncheck Active to deactivate it. The room hides from new enrollments while all of its history stays intact."
/>

After deactivation:
- Room no longer shows in the enrollment room picker
- Staff assigned to it keep their assignment, but won't see new children there
- Attendance dashboard hides the room from the "Rooms today" section
- All historical records (enrollments, attendance, activities) stay attached

Reactivate any time by checking **Active** again.

## Delete — permanent, with a warning

Best only for a mistake (you created a test room) or a room that's been empty from day one and you want to tidy up.

1. Go to **Organization → Rooms**.
2. Hover over the room card — a trash icon appears.
3. Click it → a confirmation modal explains what gets deleted.
4. Type the room name to confirm, then click **Delete**.

<Callout kind="danger" title="Delete permanently removes attendance + enrollment history">
The confirmation modal warns: *"All attendance records, enrollments, and other data associated with this room will be permanently removed."* If you've ever had children in this room, **deactivate instead**. Deletion is for mistakes and empty rooms only.
</Callout>

## What if children are still enrolled?

Delete is blocked. You'll see: *"This room has N active enrollments. Move or withdraw those children before deleting."*

Two paths:
1. **Move them** to another room first — see [Move a child between rooms](/owners/centers/move-a-child-between-rooms)
2. **Deactivate instead of delete** — keeps the kids enrolled but marks the room inactive (rare but sometimes what you actually want)

## Troubleshooting

**"Delete" trash icon isn't showing.** The room has active enrollments. Withdraw those first.

**Deactivated a room and it's still showing on the attendance dashboard.** The dashboard caches for a few minutes. Hard refresh or wait.

**Deleted the wrong room.** Email support@nestlicare.com within the hour — we can restore from backup if we catch it quickly. After that, the data is really gone.

**Parents still see the old room on their child's profile.** Parent app caches room info per-child. They'll see the update on their next app open, or within a few hours.