---
title: "Post an announcement"
description: "Send a short notice to all families, one center, or chosen rooms, with photos or PDFs. It shows in the parent app with a notification."
type: guide
updated: 2026-10-09
canonical_url: https://help.nestlicare.com/owners/communication/post-an-announcement
roles: ["center_admin", "super_admin", "teacher"]
platforms: [web]
---
An announcement is a short notice that goes to parents in the app, with a notification. Use it for time-sensitive things: a closure, a reminder, an event. For a longer formatted update sent as email, use a [newsletter](/owners/communication/send-a-newsletter) instead. Not sure which? See [Announcement, newsletter, message, or feed?](/owners/communication/choose-the-right-way-to-reach-parents).

<VideoEmbed
  src="send-an-announcement"
  title="Send an announcement to parents (narrated, 40 seconds)"
  captions={false}
/>

## Post one

1. Go to **Communication → Announcements**.
2. Click **New Announcement**.
3. Fill in the form:
   - **Title** (required)
   - **Content** (required)
   - **Photos** (optional): up to 4, added with **Add photo** (JPEG, PNG, WebP or HEIC, up to 10 MB each).
   - **Documents** (optional): up to 2 PDFs, added with **Attach PDF**. Handy for a flyer or a new rate sheet.
   - **Audience**: **All Parents**, **By Center**, or **By Room**.
   - **Priority**: **Normal** or **Urgent**.
   - **Pin this announcement**: keeps it at the top of parents' feeds for 24 hours after you publish, then it falls into normal order.
4. Click **Publish** to send it now, or **Save as Draft** to finish later.

<ScreenshotWithPointers
  src="/screenshots/owners/communication/new-announcement-modal.png"
  alt="The New Announcement form with title, content, photos, audience, priority, and pin"
  caption="New Announcement. Set the audience and, for time-sensitive notices, mark it Urgent or pin it."
/>

## Audience

- **All Parents**: every family in your organization.
- **By Center**: only families at the centers you pick (for multi-site).
- **By Room**: only families with a child in the rooms you pick.

Staff at those centers or rooms see it too.

## Teachers can post too

Teachers can post announcements, but only to rooms they pick (**By Room** is their only audience). If a teacher is still in training, what they publish waits under **Waiting for approval** until an admin publishes it.

## Manage what you've posted

The Announcements page has **Active**, **Waiting for approval**, **Drafts**, and **Archived** tabs. Edit, archive or delete an announcement from its row. Archiving removes it from parents' feeds while keeping a record in the Archived tab.

Editing a published announcement and clicking **Save changes** doesn't send a new notification or move it back to the top.

## See who liked it

Published announcements show a heart and a comment count. Click the **number next to the heart** to open the list of everyone who liked it. Clicking the heart itself likes or unlikes it for you. In the NestliCare app, tap the number next to the heart on the announcement card in your feed.

The like count only shows on **Active** announcements. Drafts and archived ones don't show likes.

## Troubleshooting

**A parent can't find an announcement.** Check the **Active** tab and confirm the audience includes them. If it's under **Archived**, someone archived it.

**I need to take one down now.** Open it in **Active** and archive it. It clears from parent feeds right away.

**I fixed a typo but parents weren't notified again.** That's on purpose. Saving changes to a published announcement doesn't re-send it. If the change matters, post a new announcement.