---
title: "Can parents sign up for their own account?"
description: "No. You add each parent to their family, then send them an invitation by email or as a printout. That is why \"tell them to sign up\" never works."
type: overview
updated: 2026-10-18
canonical_url: https://help.nestlicare.com/owners/faq/can-parents-create-their-own-account
roles: ["super_admin", "center_admin"]
platforms: [web]
---
No. There is no public signup for parents. You add each parent or guardian to their family, then send them an invitation to set a password and open the app. Adding a parent sends nothing on its own.

If a parent says "I tried to sign up and couldn't", the answer is not a signup link. It is:

1. Open **Families & Children → Families** and find their family.
2. Check the parent's row:
   - **Not invited** → click **Invite**.
   - Invitation pending → click **Resend**.
   - Invitation expired → click **Renew invite**.

The invitation goes by email, and the same dialog offers **Download printout**, a personal sheet you can hand over with a link to set their password. After they accept, they log in normally.

Parents can also add family members (a grandparent, a babysitter) from their own app, and the invitation goes out from there.

If the parent already has a NestliCare account (they work for you, or their child attends another daycare using NestliCare), see [A parent already has a NestliCare account](/owners/faq/a-parent-already-has-a-nestlicare-account).

Related: [Invite parents to the app](/owners/families/invite-parents-to-the-app), [A parent can't log in](/owners/situations/a-parent-cant-log-in).