---
title: "Can parents see other families' information?"
description: "No. A parent only ever sees their own family, their own child's feed and invoices, and nothing about your operations or other children."
type: overview
updated: 2026-08-26
canonical_url: https://help.nestlicare.com/owners/faq/can-parents-see-other-families
roles: ["super_admin", "center_admin", "teacher"]
platforms: [web, ios, android]
---
No. A parent only ever sees their own family. That boundary is absolute and enforced on the server:

- The **feed** shows only their own child's photos, meals, naps, and notes.
- **Invoices and billing** are their family's only.
- **Messages** are private threads between their family and your staff.
- **Incidents** are only ever their own child's.
- They see nothing of your operations: no reports, no staff surfaces, no other families' anything.

So when a parent asks "will other parents see this?", the answer for anything family-specific is no. The only things every parent sees are the things you deliberately send to everyone: announcements, newsletters, and shared calendar events.

Related: [What parents see in the app](/owners/communication/what-parents-see), [Announcement, newsletter, message, or feed?](/owners/communication/choose-the-right-way-to-reach-parents).