---
title: "Can parents see other families' information?"
description: "No. A parent sees their own family's feed, invoices and incidents, and nothing about your operations. Group chats and group photos are the exceptions you control."
type: overview
updated: 2026-10-09
canonical_url: https://help.nestlicare.com/owners/faq/can-parents-see-other-families
roles: ["super_admin", "center_admin", "teacher"]
platforms: [web, ios, android]
---
No. A parent sees their own family's information, and that is enforced on the server:

- The **feed** shows posts about their own child: photos, meals, naps, and notes. A group photo may show classmates, but only children whose families gave photo consent.
- **Invoices and billing** are their family's only.
- **Messages** are private threads between their family and your staff, unless your staff start a room or group chat. Parents in a group chat see each other's names and messages.
- **Incidents** are only ever their own child's.
- They see nothing of your operations: no reports, no staff surfaces, no other families' anything.

So when a parent asks "will other parents see this?", the answer for anything family-specific is no, unless it was posted in a group chat. The only things every parent sees are the things you deliberately send to everyone: announcements, newsletters, and shared calendar events.

Related: [What parents see in the app](/owners/communication/what-parents-see), [Announcement, newsletter, message, or feed?](/owners/communication/choose-the-right-way-to-reach-parents).