---
title: "How do I fix a missed check-out?"
description: "Pick the day on the Attendance page and use Check Out on the child's row. Wrong absences and missed check-ins are fixed the same way."
type: troubleshoot
updated: 2026-09-05
canonical_url: https://help.nestlicare.com/owners/faq/how-do-i-fix-a-missed-check-out
roles: ["super_admin", "center_admin"]
platforms: [web, ios, android]
---
Go to **Families & Children → Attendance**, set the **date** at the top to the day in question, find the child, and click **Check Out**. Their record is corrected on the spot. A child who was never checked out otherwise looks like they are still present, which throws off ratios and hourly billing, so it is worth fixing the day you notice.

The same page fixes the other classics:

- **Marked absent by mistake?** Check them in; presence replaces the absence.
- **Never checked in at all?** Use **Check In** on their row for that date.
- **A whole past day missing for one child?** Use **Add missed day** on the child's profile's Attendance tab.
- **A run of missing days or a whole roster?** Use **Backfill** on the Attendance page; it fills only the gaps and never overwrites existing records.
- **The child left and came back the same day?** Check them in again. Both stays are kept, and the editor asks which stay you mean when you correct a time.

The **Data Health** report under Reports flags records with something missing (like a check-in with no check-out), so stray mistakes surface before a licensing visit.

Related: [Fix an attendance mistake](/owners/situations/fix-an-attendance-mistake), [Reports overview](/owners/reports/reports-overview).