---
title: "Where can I see the emails I sent to families?"
description: "Every email sent from the Email family button is kept, with the replies. Per family on the card's History tab; all families on the Families page under Sent emails."
type: overview
updated: 2026-10-09
canonical_url: https://help.nestlicare.com/owners/faq/where-can-i-see-emails-i-sent-to-families
roles: ["super_admin", "center_admin"]
platforms: [web, ios, android]
---
Yes, they are all kept. The **Email family** button (the envelope on a family's card) sends the email from NestliCare under your daycare's name, not from your own mail program, so NestliCare has a copy of everything.

- **One family:** open the same Email family window and switch to the **History** tab. Each email is listed with the subject, who sent it, who it went to, when, and the full message, along with any replies the parents sent back.
- **All families:** go to **Families & Children → Families** and click **Sent emails**. Search by subject, message, family name, or a parent's address, open any conversation, and **Export CSV** for a spreadsheet of every message sent and received.
- **On your phone:** the same Email window has a **Sent** tab listing what went to that family. Replies are read on the web for now.

Emails are kept permanently, even after the admin who sent them has left.

Don't see **Email family** or **Sent emails**? Email sending has to be switched on for your daycare first; ask [support@nestlicare.com](mailto:support@nestlicare.com).

Newsletters, announcements, invoices, and document requests each keep their own history on their own pages; they are not part of this list. Full details in [Email a family and keep a record](/owners/families/email-a-family).