---
title: "Will a voided invoice come back?"
description: "No. Auto-generation never recreates a voided invoice for the same period. If you still need to bill that period, create the invoice manually."
type: overview
updated: 2026-10-09
canonical_url: https://help.nestlicare.com/owners/faq/will-a-voided-invoice-come-back
roles: ["super_admin"]
platforms: [web]
---
No. Once you void an invoice that auto-generation created, it treats that family's billing period as handled and will never recreate it, not later that morning and not on a future run. Voiding means "not this period", and the system takes you at your word.

Two consequences worth knowing:

- **Safe to void during the morning run window.** The generator retries a few times each morning; a voided invoice stays voided through all of them.
- **Voiding a hand-made invoice is different.** It doesn't tell auto-generation anything, so a run can still bill that period.
- **Reissuing is manual.** If you voided because the amount was wrong, fix the plan or discount first, then [create the invoice by hand](/owners/billing/generate-and-send-an-invoice) for that family and period. Nothing will regenerate it for you.

Voiding is also permanent in the other direction: the invoice stays in your records with a Void marker, but it cannot be un-voided. It is hidden from the **All** tab on the Invoices page and still shows on the **Void** tab and in the family's account ledger. Parents no longer see it in their invoice list; if it had been sent to them, they get a short notice that it was cancelled. Invoices cannot be deleted, so void is also the answer for a practice invoice you sent by mistake.

Related: [See and skip upcoming invoices](/owners/billing/upcoming-invoices), [Auto-generate invoices on a schedule](/owners/billing/auto-invoice-generation).