---
title: "Review incidents over a period"
description: "See every incident report in a date range, with counts by type and status, medical care, state reporting, and which parents still need to be notified."
type: guide
updated: 2026-10-09
canonical_url: https://help.nestlicare.com/owners/reports/review-incidents
roles: ["super_admin", "center_admin"]
platforms: [web]
---
The **Incidents** report rolls up every incident in a date range: counts by status and type, and one row per report. Use it for a weekly safety review, a licensing visit, or an annual summary. To file, edit, or follow up on a single report, use **Families & Children → Incidents** instead; see [Report and review incidents](/owners/safety/report-and-review-incidents).

## Run it

1. Go to **Reports** and pick **Incidents** under **Attendance & Safety**.
2. Pick a center (or all centers) and a date range.

<ScreenshotWithPointers
  src="/screenshots/owners/reports/incidents-report.png"
  alt="The Incidents report: status stat cards, an Incidents by Type chart, and an Incident Records table"
  caption="Stat cards (Total Incidents, Open, Resolved, Closed), the Incidents by Type chart, and the Incident Records table with type, status, parent notified, medical care and state reported."
/>

## What you see

- **Total Incidents, Open, Resolved, Closed**: how many reports are in each status. You set the status on each report yourself; a parent opening or signing a report doesn't change it.
- **Incidents by Type**: a chart of falls, bites, scratches and so on.
- **Incident Records**: one row per report, with date, child, type, body location, status, whether the parent was notified, medical care, and whether it was reported to state licensing.

Parents are notified automatically when a report is filed. If a row says a parent wasn't notified, open the report from **Families & Children → Incidents** and click **Notify Parent**.

Parent signatures are covered in [Report and review incidents](/owners/safety/report-and-review-incidents#parent-signatures).

## Common use cases

### Weekly safety review

1. Set the range to the past 7 days.
2. Check **Incidents by Type**. Is one kind spiking (five bites in a toddler room this week)?
3. Open each report that's still Open and move it along.

### Spotting patterns

Run it for the past month and look at the chart:

- **Injuries concentrated in one room**: check the environment, equipment and supervision.
- **Bites spiking in a young-toddler room**: often a transition period; bring it up at the next staff meeting.
- **Allergic reactions**: check the meal records for those children and their allergy details.

### Licensing renewal

Many states want an incident summary at renewal:

1. Set the range to the 12 months before renewal.
2. **Export CSV**, or **Print** and choose "Save as PDF".
3. Add it to your licensing file.

## Export and print

- **Export CSV** downloads a spreadsheet of the report's rows.
- **Print** prints the page as you see it.

You can add notes for a period at the bottom: "April spike tied to the new toddler room transition."

## Troubleshooting

**Report shows 0 incidents but I know there was one.** Check the date range. It uses the date the incident happened, not the date it was filed.

**The same incident appears twice.** Two staff may have filed the same event. Open the extra one from **Families & Children → Incidents** and **Delete** it with a reason like "duplicate".

**I can't filter by room.** This report filters by center only. The table shows the child on each row.

**I need the photos or the full write-up.** Open the report from **Families & Children → Incidents**, where you can also download it as a PDF.