---
title: "Use the Data Health dashboard"
description: "Spot missing check-outs, unclosed time entries, unnotified incidents, and invoice gaps before they become compliance problems."
type: guide
updated: 2026-10-09
canonical_url: https://help.nestlicare.com/owners/reports/use-data-health-dashboard
roles: ["super_admin", "center_admin"]
platforms: [web]
---
Data Health is the meta-report. It doesn't show you operational numbers. It shows you **where your records have holes**. Run it weekly so small issues don't pile up before a licensing visit.

## Run it

1. Go to **Reports** and pick **Data Health**. It's the first report under **Attendance & Safety**.
2. Pick a center (or all centers) and a date range (default: last 30 days).

<ScreenshotWithPointers
  src="/screenshots/owners/reports/data-health-dashboard.png"
  alt="The Data Health dashboard with stat cards and sections for Attendance vs Meals, Incomplete Records, and Invoice Gaps"
  caption="Stat cards (Total Issues, Meal Discrepancies, Incomplete Records, Invoice Gaps), then the Attendance vs Meals, Incomplete Records and Invoice Gaps sections."
/>

Four cards sit across the top: **Total Issues**, **Meal Discrepancies**, **Incomplete Records**, and **Invoice Gaps**. Below them are three sections.

## Attendance vs Meals

For each day, children checked in compared with meals logged. A day shows up when:

- **Meals logged but no attendance**: a meal was logged for a child who wasn't checked in. Usually someone forgot the check-in.
- **Attendance recorded but no meals logged**: children were here but no meals were logged.
- **Fewer meals than children checked in**: common at snack time when only some children ate.

## Incomplete Records

Three checks, each with a count. A count above 0 shows in amber with a **Fix** link that opens the page where you fix it, already narrowed to your dates:

- **Missing Check-Outs**: children checked in but never checked out. **Fix** opens the attendance board on the last day of the range; use the day arrows for earlier days.
- **Open Time Entries**: staff who clocked in and never clocked out. **Fix** opens Timesheets for that pay period. Shifts still open at midnight are closed automatically at 11:59 PM (the center's time) and no longer count here, but check those hours too.
- **Unnotified Incidents**: incident reports where the parent hasn't been notified and the report isn't Closed. **Fix** opens the Incidents list filtered to them; open each and click **Notify Parent**.

## Invoice Gaps

Families with active enrollments but no invoice in the period. Usually a billing plan hasn't been assigned yet, or a family was skipped. Worth checking each one.

## Common use cases

### Weekly check

Many centers run Data Health every Friday afternoon:

1. Set the range to this week.
2. Work down the sections: fix missing check-outs, close open time entries, notify parents on incidents, and sort out invoice gaps.
3. You start Monday with clean records.

### Before a licensing visit

1. Set the range to the past 30 days.
2. Get every count to 0.
3. Print the page if you'd like to show the inspector your records are clean.

### After hiring new staff

New teachers often forget to clock out in their first week. Run Data Health for their center and dates to catch it while you can still remember the real times.

## Export and notes

The usual **Export CSV** and **Print** buttons are at the top. Data Health doesn't take notes (annotations); fix the records instead.

## Troubleshooting

**Data Health shows zero issues across the board.** Your records may really be clean, or the date range is very short. Try 30 days.

**Attendance vs Meals shows issues but I know meals match.** Times may be landing on the wrong day. Check the center's time zone (**Organization → Centers**, edit the center). If it's blank, the organization's under **Settings → General** is used.

**Unnotified Incidents isn't going down.** Open each report from **Families & Children → Incidents** and click **Notify Parent**. Closing the report also removes it from this count.

**The dashboard is slow to load.** Data Health runs several cross-checks. A shorter date range loads faster.