---
title: "Change your organization name and timezone"
description: "Edit your organization's name and timezone under Settings → General, see who can change them, and why the timezone affects times already recorded."
type: setup
updated: 2026-10-09
canonical_url: https://help.nestlicare.com/owners/settings/update-your-organizations-profile
roles: ["super_admin", "center_admin"]
platforms: [web]
---
Your **organization** is the top level of your account. One or more centers live under it. You change its name and timezone on the web, under **Settings → General**, in the **Organization** card.

## Change the name or timezone

1. Go to **Settings** in the sidebar.
2. Stay on the **General** tab. The **Organization** card is at the top.
3. Edit **Organization Name** or **Timezone**.
4. Click **Save Changes**.

<ScreenshotWithPointers
  src="/screenshots/owners/settings/organization-profile.png"
  alt="The Organization card on Settings → General, with Organization Name and Timezone"
  caption="Your organization name and timezone live here. Every center uses this timezone unless it sets its own. Save Changes applies them right away."
/>

The **Timezone** list shows plain names such as **Eastern (ET)**, **Central (CT)**, **Mountain (MT)**, **Pacific (PT)**, **Arizona (no DST)** and **Indiana — Indianapolis**, plus other US, Canadian and world timezones.

Pick the one where most of your centers are. A center in a different timezone can set its own. See [Edit center details](/owners/centers/edit-center-details).

In the app, owners can see the name and timezone under **Admin → Settings**, but changing them is on the web.

<Callout kind="warning" title="Changing the timezone changes how past times show">
NestliCare stores each check-in and log as a moment in time, and shows it in your current timezone. If you change the timezone, times already recorded show at different clock times. For example, a 9:00 AM check-in can show as 8:00 AM. Set the right timezone early, before you start recording.
</Callout>

## Who can edit

- **Owners, super admins and center admins** can change the organization name and timezone.
- **Owners only** see and change the other cards on the General tab: **Billing currency**, **Outbound email language** and **Legal & registration** (country, tax ID, legal name and address). See [Countries and currencies](/getting-started/countries-and-currencies).

## What's not here

- **Logo**: your logo lives on your hosted enrollment page, per center: **Admissions & CRM → Enroll Page → Hosted Page → Branding → Upload logo**, then **Save** (web only; with several centers, pick the center first). It shows on that public page. It doesn't appear on invoices, emails, or the parent app. The **Inquiry Form** section has its own **Logo URL** box for the top of the form.
- **Contact info**: set per center. See [Edit center details](/owners/centers/edit-center-details).
- **Billing for NestliCare itself**: there isn't any. NestliCare is free at the organization level, so there's no plan or subscription screen to find. See [Pricing](/getting-started/pricing).

## Troubleshooting

**Old check-in times look an hour off after I changed the timezone.** That's expected: past times now show in the new timezone. If your timezone was wrong before, set the correct one and check a few recent records.

**I can't change the billing currency or tax details.** Those are for the owner only.

**I want to change the name from my phone.** The app shows the name and timezone but doesn't change them. Use the web dashboard.