---
title: "Update your organization's profile"
description: "Set your organization's display name, timezone, and the default info that shows on invoices and the parent app."
type: setup
updated: 2026-09-14
canonical_url: https://help.nestlicare.com/owners/settings/update-your-organizations-profile
roles: ["super_admin"]
platforms: [web]
---
Your **organization** is the top-level container. One or more centers live under it. Organization-level info shows up on invoices, in emails to parents, and in the sidebar of every logged-in user.

## Edit the organization's profile

1. Go to **Settings** (bottom of the sidebar).
2. Click the **Organization** tab.
3. Scroll to the top section — **Organization**.

<ScreenshotWithPointers
  src="/screenshots/owners/settings/organization-profile.png"
  alt="The Organization settings section with organization name and timezone"
  caption="Your organization name and timezone live here. Every center inherits this timezone unless it sets its own. Save applies changes immediately."
/>

Click **Save**.

## Timezone choices

| Value | Common use |
|---|---|
| `America/New_York` | Eastern Time |
| `America/Chicago` | Central Time |
| `America/Denver` | Mountain Time (observes DST) |
| `America/Los_Angeles` | Pacific Time |
| `America/Anchorage` | Alaska |
| `Pacific/Honolulu` | Hawaii |
| `America/Phoenix` | Arizona (no DST) |
| `America/Indiana/Indianapolis` | Indiana |

Pick the one where most of your centers are. Individual centers in different timezones can override this — see [Edit center details](/owners/centers/edit-center-details).

<Callout kind="warning" title="Timezone affects every timestamp">
Check-ins, activity logs, invoice periods, payroll cycles — all render in the org's timezone (or the center's, if it overrides). Get this right before you do anything else. Changing it later doesn't retroactively shift old records.
</Callout>

## What's NOT in the org profile (yet)

- **Logo upload** — lives on each center's profile, not the org
- **Contact info** — also per-center
- **Billing for NestliCare itself** — there isn't any. NestliCare is free at the organization level, so there's no plan, tier, or subscription screen to find. See [Pricing](/getting-started/pricing).

## Who can edit

**Super admin only.** Center admins see the Organization tab but the form is read-only for them.

## Troubleshooting

**Save button is greyed out.** You haven't changed anything yet, or you're a center admin (not super admin).

**Timezone change didn't update old records.** By design — existing records keep their original timezone. Only new records use the new setting. Contact support if you need a bulk retroactive shift.

**Organization name looks wrong on invoices.** Invoices cache the org name at the time they were generated. Future invoices will use the new name; already-sent invoices keep the old one.

**I don't see a "Save" button.** You're probably logged in as a center admin. Only super admins can edit the organization profile.
