---
title: "Submit an enrollment packet"
description: "Fill out the forms your daycare sent you — emergency contacts, medical, consent forms — via the email link."
type: guide
updated: 2026-04-21
canonical_url: https://help.nestlicare.com/parents/account/submit-an-enrollment-packet
roles: ["parent"]
platforms: [web]
---
<Callout kind="info" title="There's a newer in-app form flow">
Once you have a NestliCare account with your daycare, ongoing forms (annual updates, photo release renewals, new policies) are sent through the in-app **Documents** inbox rather than via email link. See [Fill out a form from your daycare](/parents/documents/fill-out-a-form-from-your-daycare) for that flow.

This page covers the **email-link enrollment packet**, which is still used for initial sign-ups before you have an account.
</Callout>

When you first enroll at a new daycare, the center may send you an **enrollment packet**. It's a bundle of forms: emergency contact info, immunization records, photo release, dietary restrictions, and whatever else your state or center requires.

## You'll fill it out on the web, via the email link

Enrollment packets are **web-only** for now. You'll get an email with a secure link. Tapping the link opens a browser page with your packet. You don't need a NestliCare account to fill it out — the link is unique to you.

<Callout kind="info" title="No iOS/Android packet UI yet">
We're building a native packet flow in the iOS and Android apps, but it's not shipped yet. For now, the email link is how you fill out forms.
</Callout>

## Open your packet

1. Check your email for a message from your daycare. The subject usually includes your center's name (e.g., "Sunny Meadows — Enrollment Forms").
2. Tap the **Open your packet** button or link.
3. A browser tab opens to your personalized packet.

You'll see a list of forms to complete. Each one has a status: not started, in progress, or submitted.

## Fill out a form

Click a form in the list. Form types vary:

- **Fill-in fields** — names, addresses, dates, emergency contacts. Type directly in the fields.
- **Yes/no questions** — e.g., "Does your child have any allergies?" Click a radio button.
- **Longer text** — notes, special instructions.
- **Date pickers** — for date of birth, immunization dates, etc.
- **Signature** — draw with your finger on mobile, or your mouse on a computer. Or type your name (legal equivalent for this kind of form).
- **File upload** — for immunization records, custody documents, etc. PDF, JPG, PNG, or HEIC, up to 10 MB per file.

Click **Save & Continue** to move to the next form. Your progress is saved as you go — you can close the tab and come back via the same email link later.

## Submit everything

When every form shows **Submitted**, you're done. The daycare gets a notification and reviews your submission.

If any form is marked **Rejected** after review — usually a missing field or incorrect info — the daycare sends a follow-up email with a note on what to fix. Click your original link again, edit the flagged form, and resubmit.

## What the center sees

On the admin side, your submission appears in their enrollment packet review queue. They can:

- Approve — everything looks good, you're in
- Reject with a note — they need you to fix something
- Ask for more info via Messages

Typical review time is 1-2 business days.

## Common packet contents

Depends on your state, but usually includes:

- **Emergency contact form** — 2-3 adults beyond the parents who can be called
- **Medical form** — allergies, chronic conditions, medications, doctor info
- **Immunization record** — either typed dates or a photo of the pediatrician's card
- **Photo release** — whether your child's photos can appear in center communications
- **Consent to administer medication** — permission for staff to give tylenol, sunscreen, etc.
- **Parent handbook acknowledgment** — you read it, you agree
- **Tuition agreement** — schedule, rates, late-pickup fees, cancellation policy

Your center picks what to include based on state licensing requirements.

## Tips for a smooth submission

- **Have your child's pediatrician info handy** — name, phone, address
- **Scan immunization records ahead of time** — or photograph the original card in good lighting
- **Use a real email address** — packet links are scoped to your email; no alternates
- **Save as you go** — the system saves each form on next-click, but if you're on a poor connection, save more often by hitting Save & Continue
- **Use a computer if possible** — forms with long text work better with a real keyboard

## Troubleshooting

**Email never arrived.** Check your spam folder. Then ask your daycare to resend — they can from their admin side.

**Link says "expired."** Packet links don't expire, but if the daycare revoked and re-sent, the old link stops working. Check your inbox for a newer email.

**"File too large" on upload.** 10 MB per file. Compress the image (most phones have a "reduce size" option in the share sheet) or export a PDF at lower DPI.

**Signature keeps looking blank.** Some mobile browsers don't capture drawn signatures well. Use the **Type signature** option — typing your full name is legally equivalent for these forms.

**Submitted a form with wrong info.** Re-open the packet link. Click the form. Edit and submit again.

**I don't see one of the forms my daycare said would be there.** The packet they sent might not include that form. Message them from inside NestliCare (once you're enrolled) or reply to the packet email with a question.
