---
title: "Submit an enrollment packet"
description: "Fill out, sign and upload the enrollment forms your daycare sent you, from the link in their email or message."
type: guide
updated: 2026-10-09
canonical_url: https://help.nestlicare.com/parents/account/submit-an-enrollment-packet
roles: ["parent"]
platforms: [web]
---
When you first sign up at a daycare, they may send you an **enrollment packet**. It's a set of forms, such as emergency contacts, medical details, a photo release and the handbook.

You fill it out from a private link. It opens in your phone's web browser. You don't need a NestliCare account or the app.

<Callout kind="info" title="Already have the app?">
Forms your daycare sends later show up in the app. See [Fill out a form from your daycare](/parents/documents/fill-out-a-form-from-your-daycare).
</Callout>

## Open your packet

1. Find the email (or message) from your daycare with the packet link.
2. Tap the link. Your packet opens with a list of forms.

You can close the page and come back with the same link. Keep the link private. Anyone who has it can see and change your forms.

## Do each item

Each item has one button:

- **Fill online**: type your answers. At the end, tap **Sign and submit**.
- **Read and sign**: read the document, then tap **Acknowledge and sign**.
- **Upload**: add a file the daycare asked for, like shot records. Use a PDF, JPG or PNG.

Some forms also have **Blank copy**, so you can see or print the empty form.

When an item is done, it shows **Submitted** or **Signed by** your name.

## All done

When every item is done, the page says **All done, thank you!** Your daycare can see everything you sent.

Need to change something? Open the same link. Tap **Re-sign** or **Update** on that item.

## Troubleshooting

**The email never came.** Check your spam folder. Then ask your daycare to send the link again.

**"This link is invalid or has expired."** Packet links last 30 days. Ask your daycare for a new one.

**My file won't upload.** Only PDF, JPG and PNG work. On iPhone, photos may save as HEIC. Take a screenshot of the photo and upload that, or save it as a PDF.

**A form I expected isn't there.** Your daycare chose what goes in the packet. Ask them.