---
title: "Acknowledge a document from your daycare"
description: "For documents you only need to read (parent handbook, sick policy), type your name to confirm you've read it. No fields to fill."
type: guide
updated: 2026-04-26
canonical_url: https://help.nestlicare.com/parents/documents/acknowledge-a-document
roles: ["parent"]
platforms: [web]
---
Some daycare documents are purely informational — the parent handbook, sick-day policy, allergy-awareness sheet. You only need to read them and confirm you've read them. No fields to fill, no signatures on specific lines, just an acknowledgement.

If your daycare instead sent you a form **with blanks to fill in**, see [Fill out a form from your daycare](/parents/documents/fill-out-a-form-from-your-daycare).

## Open the document

1. Sign in to NestliCare on the web.
2. Go to the **Documents** page.
3. Find the document in the **Action needed** group at the top. The icon will be a purple document (PDF) — different from the green clipboard (fillable form).
4. Click the row to open the detail panel.

## Read and acknowledge

1. Click **View Document**. The PDF opens in a new tab. Read it.
2. Come back to the NestliCare tab.
3. Click the blue **Acknowledge** button (only appears for documents that require acknowledgement).
4. A small modal opens. Type your full legal name. Tick the agreement box. Click **Acknowledge**.

That's it. The document moves to your **Completed** group. Your daycare gets a record that you've read it: your typed name, the date, the IP address, and the time.

## Where to find acknowledged documents later

Open Documents → scroll to the **Completed** group. Documents you've acknowledged appear there with the status "Acknowledged on [date]" in the detail panel. The PDF is always available from the View Document button.

## Tips

- **You can acknowledge any time.** There's no due date enforcement on acknowledgements.
- **You can read a document without acknowledging.** Click View Document; close the tab. The Acknowledge button is your call.
- **Type the same name every time.** Your daycare's records will be cleaner if your typed name matches across all your documents.

## Troubleshooting

**The Acknowledge button doesn't appear.** Either the document doesn't require acknowledgement (you can just read it), or you've already acknowledged it (check the **Completed** group).

**The View Document link doesn't work.** Refresh the page. If still broken, message your daycare — the file may have been removed.

**I acknowledged the wrong document.** Acknowledgements can't be undone. Message your daycare; they can clear the record on their side.