---
title: "Acknowledge a document from your daycare"
description: "For documents you only need to read (parent handbook, sick policy), type your name to confirm you've read it. No fields to fill."
type: guide
updated: 2026-10-18
canonical_url: https://help.nestlicare.com/parents/documents/acknowledge-a-document
roles: ["parent"]
platforms: [ios, android, web]
---
Some daycare documents are purely informational — the parent handbook, sick-day policy, allergy-awareness sheet. You only need to read them and confirm you've read them. No fields to fill, no signatures on specific lines, just an acknowledgement.

If your daycare instead sent you a form **with blanks to fill in**, see [Fill out a form from your daycare](/parents/documents/fill-out-a-form-from-your-daycare).

## In the app

1. Open the **Dashboard** tab.
2. Scroll down to **Documents** and tap it.
3. Under **Action Required**, tap the document.
4. Read it.
5. Type your full name under **Type your full name to acknowledge**.
6. Tap **I Acknowledge**.

The document moves to **Completed**.

## On the web

1. Sign in to NestliCare on the web and open the **Documents** page.
2. Find the document in the **Action needed** group at the top, and click it.

3. Click **View Document**. The PDF opens in a new tab. Read it.
4. Come back to the NestliCare tab and click **Acknowledge**.
5. Type your full legal name, tick the agreement box, and click **Acknowledge**.

The document moves to your **Completed** group. Your daycare gets a record with your typed name and the date and time.

## Where to find acknowledged documents later

Open **Documents** and look in **Completed**. You can open the document again any time.

## Tips

- **You can acknowledge any time.** There's no due date enforcement on acknowledgements.
- **You can read a document without acknowledging.** Click View Document; close the tab. The Acknowledge button is your call.
- **Type the same name every time.** Your daycare's records will be cleaner if your typed name matches across all your documents.

## Troubleshooting

**The Acknowledge button doesn't appear.** Either the document doesn't require acknowledgement (you can just read it), or you've already acknowledged it (check the **Completed** group).

**The View Document link doesn't work.** Refresh the page. If still broken, message your daycare — the file may have been removed.

**I acknowledged the wrong document.** Acknowledgements can't be undone. Message your daycare; they can clear the record on their side.