---
title: "View your tuition history"
description: "See every invoice, past and present — with filters by status and full payment detail per invoice."
type: guide
updated: 2026-10-18
canonical_url: https://help.nestlicare.com/parents/payments/view-your-tuition-history
roles: ["parent"]
platforms: [ios, android, web]
---
Every invoice your daycare has ever sent you lives in the app. You can filter by status, open any one to see the line items, and pay anything unpaid.

## Open your invoice list

1. Open the **Dashboard** tab.
2. Scroll to **Payments** (called **Billing** if your daycare doesn't take online payments) and tap **View All**. Every invoice is listed, newest first.

<ScreenshotWithPointers
  src="/screenshots/parents/payments/invoices-list.png"
  alt="Parent app Dashboard → Billing → View All, listing each invoice as a card"
  pointers={[
    { x: 1, y: 11.6, caption: "Invoices heading" },
    { x: 1, y: 31.6, caption: "Per-invoice card — period, invoice number, total amount, and due date. Tap it to open the invoice" },
    { x: 72.9, y: 34.4, caption: "Status badge — Draft, Sent, Paid, or Past Due" },
  ]}
/>

## Filter by status

If your daycare takes online payments through NestliCare, the list opens on the **Payments** screen, which has a **Filter** dropdown at the top of the list to narrow it:

- **All** — everything
- **Unpaid** — invoices owing something (sent but not yet paid)
- **Paid** — fully settled invoices
- **Past Due** — invoices where the due date has passed

For tax time, use your annual payment statement (see below). If your daycare doesn't take online payments, there's no filter: the list simply shows everything, and the status badge on each card tells you where it stands.

## Open an invoice for details

Tap any invoice to see:

- **Total amount due** (at the top, bold)
- **Period** it covers (e.g., "January 2026")
- **Due date** — in red if it's past due
- **Line items** — each charge with description, quantity, and amount
- **Subtotal / Discount / Tax / Total** — the breakdown
- **Paid** — if a partial payment has been made, the amount and remaining balance
- **Notes** — any custom message from your daycare

<ScreenshotWithPointers
  src="/screenshots/parents/payments/invoice-detail.png"
  alt="Invoice detail view with line items and totals"
  pointers={[
    { x: 26.4, y: 19.2, caption: "Amount due — large at the top, with the invoice number and status pill above it" },
    { x: 30.6, y: 26.2, caption: "Period and due date" },
    { x: 2.7, y: 41.6, caption: "Line items — description and amount per row" },
    { x: 2.7, y: 46.9, caption: "Total. Once your daycare has online payments set up, a Pay Now button appears below it, red if overdue and teal if current" },
  ]}
/>

## If your care is charged by the hour

Some daycares bill before and after school care by the hour rather than a flat rate. If yours does, the amount changes from one period to the next, and the line item shows the maths:

> Maya — Before & after school (After School) — Week of Aug 2 — 12.5 hr @ $10/hr

The hours come from the times your child was signed in and out. Those invoices arrive **after** the period they cover, so a weekly one lands at the start of the following week.

If the hours don't look right, message your daycare — they can correct the check-in or check-out record and recalculate the invoice before you pay.

## Pay from the detail view

If there's an amount owing and you have a payment method on file, the **Pay Now** button is visible at the bottom of the detail page. Tap it to pay — see [Pay an invoice](/parents/payments/pay-an-invoice) for the full flow.

If no payment method is linked yet, Pay Now is hidden. Go to **Me → Payment Method** to add one — see [Update your payment method](/parents/payments/update-your-payment-method).

## What's NOT in the invoice list

- **Receipts for each payment.** There's no receipt download or receipt email. Use the annual statement below.
- **Future invoices.** Only invoices your daycare has already made show here.

## Download your annual payment statement

- **iPhone:** **Me** → **Payment statement** → pick the year → **Download statement**.
- **Android:** **Me** → **Download annual statement**.
- **Web:** **Payments** → **Annual statements**.

It covers the whole year, including cash and check payments your daycare recorded. There is no separate receipt email or receipt download for each payment.

## Who gets invoice emails

Everyone in your family sees invoices and payment history in the app and gets the in-app notification. Invoice emails go to one person, your family's **billing contact**. That's your family's first adult unless your daycare has moved it to someone else. Ask your daycare if invoice emails should go to a different person.

## Troubleshooting

**Invoice list is empty.** You have no invoices yet. This is common for newly enrolled families before the first billing cycle.

**Invoice shows "Paid" but I never paid.** Auto-pay may have charged it (check **Auto-Pay** on the **Me** tab). Or your daycare recorded a cash or check payment, or used a credit on your account. Ask them if you're not sure.

**Pay Now is missing on an unpaid invoice.** No payment method linked. **Me → Payment Method → Add Payment Method**.

**Total doesn't match what my daycare told me.** Check the **Discount** and **Tax** lines in the totals breakdown — there may be line items that explain the difference. If still mismatched, message your daycare.

**I paid but the status still says Unpaid.** Payment can take a minute to settle. Pull to refresh the invoice list. If it's been more than 5 minutes, message your daycare — they'll look at the transaction from their side.

**I need a receipt.** Download your annual payment statement (see above). For one payment, ask your daycare.