---
title: "View your tuition history"
description: "See every invoice, past and present — with filters by status and full payment detail per invoice."
type: guide
updated: 2026-09-15
canonical_url: https://help.nestlicare.com/parents/payments/view-your-tuition-history
roles: ["parent"]
platforms: [ios, android, web]
---
Every invoice your daycare has ever sent you lives in the app. You can filter by status, open any one to see the line items, and pay anything unpaid.

## Open your invoice list

1. Open the app → **Dashboard** tab (bottom nav).
2. Scroll to the **Billing** section and tap **View All**. Every invoice on your family is listed, newest first.

<ScreenshotWithPointers
  src="/screenshots/parents/payments/invoices-list.png"
  alt="Parent app Dashboard → Billing → View All, listing each invoice as a card"
  pointers={[
    { x: 1, y: 11.6, caption: "Invoices heading" },
    { x: 1, y: 31.6, caption: "Per-invoice card — period, invoice number, total amount, and due date. Tap it to open the invoice" },
    { x: 72.9, y: 34.4, caption: "Status badge — Draft, Sent, Paid, or Past Due" },
  ]}
/>

## Filter by status

If your daycare takes online payments through NestliCare, the list opens on the **Payments** screen, which has a **Filter** dropdown at the top of the list to narrow it:

- **All** — everything
- **Unpaid** — invoices owing something (sent but not yet paid)
- **Paid** — fully settled invoices
- **Past Due** — invoices where the due date has passed

For tax time, filter to **Paid** and pull the total paid in the calendar year. If your daycare doesn't take online payments, there's no filter: the list simply shows everything, and the status badge on each card tells you where it stands.

## Open an invoice for details

Tap any invoice to see:

- **Total amount due** (at the top, bold)
- **Period** it covers (e.g., "January 2026")
- **Due date** — in red if it's past due
- **Line items** — each charge with description, quantity, and amount
- **Subtotal / Discount / Tax / Total** — the breakdown
- **Paid** — if a partial payment has been made, the amount and remaining balance
- **Notes** — any custom message from your daycare

<ScreenshotWithPointers
  src="/screenshots/parents/payments/invoice-detail.png"
  alt="Invoice detail view with line items and totals"
  pointers={[
    { x: 26.4, y: 19.2, caption: "Amount due — large at the top, with the invoice number and status pill above it" },
    { x: 30.6, y: 26.2, caption: "Period and due date" },
    { x: 2.7, y: 41.6, caption: "Line items — description and amount per row" },
    { x: 2.7, y: 46.9, caption: "Total. Once your daycare has online payments set up, a Pay Now button appears below it, red if overdue and teal if current" },
  ]}
/>

## If your care is charged by the hour

Some daycares bill before and after school care by the hour rather than a flat rate. If yours does, the amount changes from one period to the next, and the line item shows the maths:

> Maya — Before & after school (After School) — Week of Aug 2 — 12.5 hr @ $10/hr

The hours come from the times your child was signed in and out. Those invoices arrive **after** the period they cover, so a weekly one lands at the start of the following week.

If the hours don't look right, message your daycare — they can correct the check-in or check-out record and recalculate the invoice before you pay.

## Pay from the detail view

If there's an amount owing and you have a payment method on file, the **Pay Now** button is visible at the bottom of the detail page. Tap it to pay — see [Pay an invoice](/parents/payments/pay-an-invoice) for the full flow.

If no payment method is linked yet, Pay Now is hidden. Go to **Me → Payment Method** to add one — see [Update your payment method](/parents/payments/update-your-payment-method).

## What's NOT in the invoice list

- **Receipts as downloadable PDFs** — not shipped yet. The daycare can email you a PDF on request.
- **Year-end tax statements** — not shipped yet. Filter to **Paid** for the calendar year, sum the totals, and use that for your tax filing. Your daycare may also issue a separate statement directly — ask.
- **Scheduled future invoices** — only invoices that have been generated show here. Upcoming scheduled ones don't.

## Limited-access parents don't see this

If you're a limited-access family member (grandparent, sitter with app access), you don't see the Dashboard tab — and therefore don't see invoices. Only the full-access primary parent handles billing.

## Troubleshooting

**Invoice list is empty.** Either you have no invoices yet (common for newly enrolled families before the first billing cycle), or you're logged in as a limited-access family member (check by looking for the Dashboard tab — limited-access doesn't have it).

**Invoice shows "Paid" but I never paid.** Your auto-pay charged it on the due date. Check **Me → Payment Method** to see if Auto-Pay is on.

**Pay Now is missing on an unpaid invoice.** No payment method linked. **Me → Payment Method → Add Payment Method**.

**Total doesn't match what my daycare told me.** Check the **Discount** and **Tax** lines in the totals breakdown — there may be line items that explain the difference. If still mismatched, message your daycare.

**I paid but the status still says Unpaid.** Payment can take a minute to settle. Pull to refresh the invoice list. If it's been more than 5 minutes, message your daycare — they'll look at the transaction from their side.

**Downloaded receipt (PDF)?** Not available in-app yet. Ask your daycare to email one from their admin side.