---
title: "Review medication requests and log doses"
description: "Acknowledge or decline a family's signed medication request, then log each dose so the family sees it in their feed."
type: guide
updated: 2026-09-30
canonical_url: https://help.nestlicare.com/teachers/activities/review-medication-requests-and-log-doses
roles: ["teacher", "center_admin", "super_admin"]
platforms: [ios, android, web]
---
Families can send a signed request asking you to give their child a medication: what it is, how much, when, and for how long. You review it before the first dose, then log each dose you give. It keeps a signed record of what the family authorized and of every dose.

Admins see every request. Teachers see requests for children in their rooms.

## Review a request

New requests show on your staff dashboard under **Needs your attention** as **Medication requests to review**. Admins and the child's room teachers also get a notification.

1. Tap the card, then the request. You can also find every request under **Medication** in the **Manage** list (iPhone), **Medication requests** on the dashboard (Android), or the **Medication** page under Families & Children (web).
2. Read the medication, dosage, times, dates, instructions and storage notes, and check the family's signature.
3. Tap **Acknowledge** if you will give it as written. The family gets a notification that it is active.
4. If you can't accept it as written, tap **Decline** and write a short reason the family will see, for example "Please bring the original bottle with the pharmacy label."

## Log a dose

1. Open the request, or tap the child under **Doses due today** in **Needs your attention**.
2. Tap **Log dose**. The medication and dosage are filled in and the time is now.
3. Change the dosage or add a note if you need to, then save.

The dose shows in the family's feed as a **Medication** entry, and in the request's list of doses given.

**Doses due today** lists the times still to give today for children who are here, in your center's time. Once you log a dose, the next time drops off the list.

You can only log a dose against a request that is active and covers today. A request that is waiting, declined, cancelled or past its end date won't accept doses.

## End a request early

Open the request and tap **End authorization**, for example when the family says the course is finished. Requests also end on their own after the end date.

## Enter a family's permission yourself (admins, web)

If a family gave you permission on paper, an admin can record it from the child's profile on the web dashboard: open the child, go to **Medication**, and tap **Add authorization**. It is saved as entered by you, without a family signature, and is active right away.

## Troubleshooting

- **I don't see a request the family says they sent.** Teachers see children in their own rooms only. Ask an admin, who sees every request.
- **"This medication request has not been acknowledged yet."** Acknowledge it before logging a dose.
- **"This medication authorization does not cover that day."** The dose time is outside the request's start and end dates. Ask the family for a new request.
- **No notification for new requests.** Medication requests use the **Incidents** switch in your notification settings.