--- title: "Check occupancy with Room Insights" description: "See who's here, which rooms are in or over ratio, and how many enrollment spots are open, then move children or staff straight from a room's card." type: guide updated: 2026-10-09 canonical_url: https://help.nestlicare.com/owners/centers/room-insights roles: ["super_admin", "center_admin"] platforms: [web] --- **Room Insights** (**Organization → Room Insights**) shows every room right now: who's here, who's staffing it, whether it's in ratio, and how many enrollment spots are open. The **Room Overview** section on your Dashboard shows the same room cards, with a **View all rooms** link to this page. Only admins can open it. ## The summary bar At the top, four numbers cover your whole organization (or the center you pick): - **Children Present**: children checked in right now. - **Staff On-Site**: staff clocked in right now. - **Capacity**: children checked in now as a share of your licensed capacity. This is today's attendance, not enrollment. - **Openings**: licensed capacity minus active enrollments. Use this when you take an inquiry. If you have more than one center, use the picker at the top to switch between **All Centers** and one center. The page refreshes itself every 2 minutes and shows when it last **Updated**. Click **Refresh** to pull the latest now. ## Read a room card Rooms are grouped by center. Each card shows: - **Staff**: who's scheduled and who's clocked in. - **Children**: green dot = here now, open dot = still expected, red dot = reported absent. The line "6 of 8 expected today · 10 enrolled" compares who's here with who should be. Part-timers who don't come today are tucked under **+N not today**. - **The ratio badge** at the bottom: **In ratio**, **Over ratio**, **No staff on site**, **No ratio set**, or **Not in session**. Next to it is the ratio limit you set for the room (like `1:4`), not the live count. - **Openings**: "N open" or **Full**, based on enrollments against the room's capacity. Click any child or staff avatar to open their profile. ## Act from the card - **Over ratio?** The card shows a red line like "Need 1 more staff, or move 2 children to another room". Click the "move" part to open the move dialog with the right number of children. - **The ⋯ menu** on each card has **Move children to a room…**, **Send N back to own room(s)**, **Move staff to a room…** and **Send staff back**. These only apply to today. See [Move a child to another room for the day](/owners/centers/move-a-child-for-the-day). - **Linked rooms** show a line like "Linked with Pre-K · 14 children together · up to 10 per staff", and the ratio is checked across them together. See [Link rooms that share staff](/owners/centers/link-rooms-that-share-staff). ## When to use it - **First thing in the morning** to see who's in and whether every room is covered. - **During the day** to catch a room that's drifting out of ratio, and fix it from the card. - **Before answering an inquiry** to see how many enrollment spots each room has. Room Insights is the live, right-now picture. For a record over a date range (attendance history, ratio compliance for a licensing visit), use Reports instead. ## Troubleshooting **A room says "No ratio set".** Set the room's **Ratio (1:N)** on its edit dialog under **Organization → Rooms**. See [Add a room](/owners/centers/add-a-room). **Openings says Full but children are missing today.** Openings counts enrollments, not who turned up. Today's attendance is the **Capacity** number and the dots on each card. **A room is missing.** Inactive rooms don't appear here. Check the room's **Active** box under **Organization → Rooms**.