Newsletters and announcements
How newsletters and announcements from your daycare reach you, where to find past ones in the app, and how to control which notifications you receive.
Daycares use two ways to share updates with you:
- Newsletters — longer monthly-buzz-style updates. You get them as email and in your parent app feed.
- Announcements — quick notes from your daycare ("picnic moved to Saturday", "weather closure tomorrow"). These show in your app feed with an optional push notification. They don't go to your email by default.
Both appear in the same daily feed in the parent app, alongside your child's activities.
Where to find them
In the NestliCare parent app:
- Open the Home tab.
- Scroll the feed.
- Tap a newsletter or announcement to read all of it.
Newsletters and announcements stay in your feed indefinitely, so you can scroll back to last month's update when you need to reread the holiday hours.
Choose which ones notify you
- Open the Me tab.
- Under Settings, tap Notifications.
| Switch | What it does |
|---|---|
| Push Notifications | The main switch. Turn it off and nothing pings your phone |
| Announcements and Newsletters | One switch for both. On: you get the newsletter email and a push for announcements. Off: both stop |
Newsletters and announcements always stay in your feed, whatever you choose.
Why didn't I get an email for a newsletter?
A few things to check, in this order:
- Check your app feed first. The newsletter is probably there. If you're seeing it in the app, the daycare sent it correctly — only the email path needs investigating.
- Check your settings. Me → Notifications: make sure Announcements and Newsletters is on.
- Check spam/promotions. Some email apps route mass-sent emails to a separate folder. The sender will look like your daycare's name.
- Confirm with your daycare that the newsletter was sent to your audience. Daycares can target newsletters to a specific center or room — if you're not in that group, you won't receive it.
Why am I getting too many announcements?
Turn off Announcements and Newsletters under Me → Notifications. Announcements stop pinging your phone, and newsletter emails stop too. Both still appear in your feed.
If you want fewer announcements overall, that's a conversation with your daycare — they decide what's worth a broadcast.
Where notifications fit in your wider settings
The same screen has Messages, Check-in / Check-out, Incidents, Progress reports, Billing, Daily Activities, Room Moves, Likes and Comments. The Important group is on at first. Daily Activities is off at first.