Assign staff to a room

Set a teacher's home room so they see the right children. This is the fix when a teacher says they can't see any kids.

guideUpdated 2026-08-01 Raw markdown

A teacher's home room decides which children they see in their app. If a teacher says they can't see any children, they almost certainly don't have a room assigned yet. There are two ways to set it.

Option 1: From the room card

  1. Go to Organization → Rooms.
  2. On the room's card, click Assign staff.
  3. In the Assign staff to room panel, search for the person and click their row to assign them. Each row shows their current home room, so you can see who you're moving.

This sets that room as the staff member's home room.

Option 2: From the staff member

  1. Go to Staff and open the person (edit pencil).
  2. In Edit Staff Member, set Primary Room (this is the same home-room setting).
  3. Click Save Changes.

You can also set it when you first add someone: the Add Staff form has a Home Room field. See Invite your team.

Covering another room

Home room is the default. To schedule someone to cover a different room for a shift, use Staff & Time → Schedule, which is about shifts rather than the default assignment.

Troubleshooting

A teacher still can't see children after I assigned them. Ask them to reopen the app (force-quit and reopen on mobile). The new room shows on their next open.

The Home Room / Primary Room dropdown is empty. The selected center has no rooms yet. Add a room first, then assign.

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