Authorize a pickup contact (retired)
Pickup authorizations no longer exist. A family member's pickup code always works at the kiosk — just add them once.
Daily pickup authorizations are retired. You no longer send a request, and the daycare no longer approves one.
The new model is simpler: add the person as a family member once, and their own pickup code works at the kiosk right away — every day, for drop-off and pickup, with or without the app.
Everything you need is in Add a pickup contact:
- how to add a grandparent, babysitter, or other helper,
- how to share their code if they don't have the app,
- how to reset a code that got into the wrong hands.
Related articles
Add a pickup contact
Add a grandparent, babysitter, or other helper as a family member. They get their own pickup code, and it works at the kiosk right away.
Share a pickup code with a family member
See, share, and reset the pickup codes of the family members you've added — so a grandparent or babysitter can collect your child without installing the app.
Use your pickup code
For family members — find your 4-digit pickup code and use it at drop-off and pickup. It always works at the kiosk.
See your daycare's calendar in your own calendar app
Add your daycare's closures and events to Google Calendar, Apple Calendar, or Outlook so you never miss a picture day.
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