Set up billing

Billing in NestliCare has three parts: the plans that say what you charge, online payments so families can pay you, and the invoices that go out. NestliCare itself is free for your daycare; you keep your tuition, and online card and bank payments carry a small processing fee.

Prefer to watch? This short video sets up tuition and automatic invoices.

Want the details? These longer videos explain every setting, with examples:

Turning on online payments for the first time? Turn on online payments has its own short video.

Step 1: Create your billing plans

A billing plan is a reusable price template, like "Toddler Full-Time, $1,200 per month". Create one for each way you charge.

1. Go to Invoices & Finances → Billing, then the Billing Plans tab.
2. Click Create Plan and set the name, amount, and billing interval.

Full details in Create a billing plan.

Then give each child a plan. You can pick a Tuition plan when you add the family. For a child who already exists, open their profile, go to Details, and set the Billing plan. The child needs a room first.

Step 2: Get online payments enabled

Online payments aren't self-serve. Our team sets up your payment account by hand so payouts land in the right place.

1. Go to Invoices & Finances → Finances.
2. Click Request payments setup and send the request. We usually set it up within 1–2 business days.
3. When it's ready, finish identity and bank setup on the same Finances page.
4. On the Payment settings card, choose who pays the convenience fee: Parent pays or Daycare pays. In some places local rules mean the daycare must pay. See Who pays the online payment fee?

Only the owner can open the Finances page, unless you've given a center admin finance access.

Full details in Enable online payments. You can create and track invoices before this is done; families just can't pay online yet.

Step 3: Send invoices

• One at a time: Invoices & Finances → Invoices → Create Invoice, for drop-ins or custom charges. See Create and send an invoice.
• Automatically: turn on Auto-Invoice Generation so every family is billed on their plan's cadence. See Auto-generate invoices on a schedule.

What families see

Families get an email and a push notification for each invoice. The email shows the amount and due date but has no pay link. Parents pay in the NestliCare app, or on the web after they sign in. Once online payments are on, they can pay by card or bank, save a payment method, and turn on auto-pay. Parents need an app invite to pay, so invite them first. See the parent side in Pay an invoice.