What can each staff role do?

Teacher, Center Admin, Super Admin, and what each one sees, plus the handful of things only the organization owner can touch.

overviewUpdated 2026-10-09 Raw markdown

Three roles, in increasing power:

Teacher

Works the classroom, mostly from the mobile app: check children in and out, post feed activities and photos, log meals and naps, report incidents, message parents, see their own schedule, hours, and pay stubs. On the web they get the same classroom surfaces (children, attendance, activities, messages, calendar, their own timesheets) and none of the admin ones: no staff management, no families administration, no billing, no reports, no settings. Teachers see every room at their own center. The app opens on the room they're scheduled in today (or All my rooms if they're scheduled in several), otherwise their home room, and they can tap over to any other room.

Center Admin

Runs one center: staff, rooms, families, enrollment, documents, reports, and communication. On the billing side they manage billing plans, discounts, subsidies, credits and the late-fee policy, and they can mark invoices paid.

What stays with super admins: creating, sending and voiding invoices, auto-invoicing, refunds, payroll, the Finances page (unless granted finance access, and then scoped to their center), and most organization settings. In Settings, a center admin can change the organization's name and timezone, timesheet policy and late-fee policy. A center admin also cannot create or promote anyone to super admin.

Super Admin

Everything, across every center. Most single-site daycares need exactly one (you). The only things a super admin who is not the organization owner cannot touch are the org's currency, country, outbound email language, tax ID, and legal name and address, which stay with the owner.

Change a role any time: on Staff & Time → Staff, click the pencil (Edit) on the person's card. NestliCare refuses to demote the last super admin, so you cannot lock yourself out.

Related: Invite your team, What's the difference between role and job title?, Who can see the Finances page?.

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