How do I get my data out of NestliCare?

Download everything as one file from Settings → Privacy, export CSVs from reports and billing, or have backups emailed to you on a schedule.

overviewUpdated 2026-10-09 Raw markdown

Your data is yours, and you can take all of it yourself, any time:

  • Everything at once: go to Settings → Privacy → Export all organization data and click Download everything (JSON). The file holds every family, child, attendance, incident, health, billing, document and staff record. The owner or a super admin can do this.
  • CSV exports on the pages themselves: reports carry Export CSV, the Invoices page exports payments, Books exports your year, payroll exports approved hours, and Meals → Records exports every meal logged in a date range.
  • Scheduled email backups: under Settings → Reports, Email Reports & Backups sends signed document copies and periodic attendance, meal and timesheet reports to you, so a copy lives outside NestliCare without you thinking about it.

Stuck on something? Email [email protected] and we'll help.

There are no cancellation fees and no export fees; leaving is allowed to be easy. We would rather keep you by being good than by being sticky.

Related: Email reports and backups, Export a financial report, How do I close my account?.

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