What happens when I archive a family?
Parents and children are archived, enrollments withdrawn, invites and auto-pay cancelled, records kept. Reversible from the Archived tab.
Archiving a family, in one confirmation, does exactly four things:
- Archives the parents and children (parents can no longer log in).
- Withdraws all active enrollments.
- Cancels pending invitations.
- Cancels active auto-pay authorizations.
What it does not do: delete anything. Invoices, payment records, attendance, and history are all kept, which is what you want for billing and licensing.
It is fully reversible: the Families page has an Archived tab; restore the family from there if they come back. The one thing you rebuild after restoring is room enrollment, since archiving withdrew it.
Reach for a permanent delete only for a family created by mistake that never had real activity. For everyone who actually attended, archive.
Related: Archive a family when they leave, Offboard a family.