Why is the Add Staff button greyed out?
It arms once first name, last name, and a valid email are filled in. Everything else on the form is optional and never blocks the button.
Three fields arm the button, and only these three:
- First name
- Last name
- Email that looks like an email ([email protected])
Everything else on the form (role, job title, employment type, center, room, pay) is optional and never blocks the button. On recent app versions a hint appears above the disabled button telling you which of the three is missing.
The near-universal culprit is the email field: it is empty, or holds a phone number instead of an email. Staff cannot be created without an email because it is how they sign in; see Does every staff member need an email address? for what to do when a helper has none.
If the button reads Send an invitation instead, that is not an error: the email already has a NestliCare account, and the invitation links your daycare to it.
Related: Invite your team, A parent already has a NestliCare account.