Kiosk Mode or Room Mode, what's the difference?
Kiosk is the parent-facing tablet at the door for check-in and out. Room Mode is a staff-facing tablet inside a classroom for logging the day.
Two different tablets for two different audiences:
- Kiosk Mode faces parents, at the door. It shows your center's check-in code (or takes a typed 4-digit pickup code) so parents check children in and out, and staff scan the same code to clock in. Set it up under Organization → Kiosk Mode.
- Room Mode faces staff, inside a classroom. It pins a shared tablet to one room; any teacher taps their own avatar and logs activities, meals, naps, diapers, and photos under their own name, without individual sign-ins. Handy when you do not want teachers logging from personal phones.
Both lock to their screen until an admin exits with a password, and the two can run on separate tablets at the same time. Neither is required: a printed QR poster replaces the kiosk tablet for most small daycares, and teachers logging from their own phones replaces Room Mode.
Related: Set up check-in at your door, Set up Room Mode.
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Can parents check in without the phone app?
Yes. On a tablet check-in station they can type their 4-digit pickup code instead of scanning, so a dead phone never blocks a pickup.
A parent replied to my email. Where is it?
Replies to an Email family message come back into NestliCare, under the bell, in the family's History tab, and on Sent emails. Answer there to keep the record.
An employer is paying a family's tuition. How do I bill them?
Add the employer as an agency with automatic statements, then give the child a full-tuition award. The employer gets emailed invoices only, and nothing else about the child.
Announcement or newsletter, which should I send?
Short and urgent for everyone is an announcement. A formatted multi-topic update is a newsletter. One family is always a message.
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