What's the difference between role and job title?
Role controls what someone can see and do. Job title is a free-text label for humans and changes nothing about access.
Role controls access. Job title is a label.
- Role is one of Teacher, Center Admin, or Super Admin, and it decides what the person can see and do everywhere: which pages open, which actions the server allows, what the mobile app shows. Changing a role changes their access.
- Job title is free text ("Lead Educator", "Assistant Director", "Cook"). It shows on their profile and in the staff list, and that is all it does. Nothing anywhere branches on it. You can write anything and change it any time without affecting access.
So a "Director" whose role is Teacher has teacher access, and an "Assistant" whose role is Super Admin can do everything. In the staff list, the job title shows as the text under the name while the colored role pill next to it is what actually determines access; when the two seem to disagree, trust the pill.
Practical rule: set the role for what they need to do, and the job title for what you call them.
Related: What can each staff role do?, Invite your team.
Related articles
What can each staff role do?
Teacher, Center Admin, Super Admin, and what each one sees, plus the handful of things only the organization owner can touch.
Who can change billing settings and issue refunds?
Auto-invoice settings and refunds are owner or super admin territory. Center admins run day-to-day billing and can manage late-fee policy.
Who can see the Finances page?
Super admins always. A center admin needs the per-person finance access grant, and even then sees a scoped view of their own center only.
Can a staff member also be a parent here?
Yes, with one email and one login. Add both profiles and they switch between the staff view and the parent view inside the app.
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