What happens when I deactivate a staff member?
They can't log in anymore, and everything they ever did stays attached to their name. Deactivate rather than delete when someone leaves.
Two things, and only two:
- They can no longer log in. Their access ends.
- Their history stays. Every check-in they performed, every activity and photo they posted, every message and timesheet stays attached to their name, which is exactly what you want for your records and for licensing.
That is why deactivating, not deleting, is the right move when someone leaves. Deleting a person who has real history would punch holes in your attendance and activity records.
If they come back next summer, reactivate them from the staff list and they pick up where they left off. And if the same person was also a parent at your daycare, deactivating their staff side does not touch their parent profile; those are separate memberships on the same login.
Related: Deactivate a staff member, Invite your team, Can a staff member also be a parent?.
Related articles
Can a staff member also be a parent here?
Yes, with one email and one login. Add both profiles and they switch between the staff view and the parent view inside the app.
Do teachers need the web dashboard?
No. Everything a teacher does lives in the mobile app. Most centers tell teachers to just use the app and never open the dashboard.
Does every staff member need an email address?
Yes. The email is how they sign in, so staff cannot be created without one. Any address they can actually read works, including a new free one.
How do I close my account or delete my organization?
Owners email support to close an organization; parents and staff request deletion from the app's profile. What gets deleted, what stays, and how long it takes.
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